IntroductionWe value your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use and store it, and your rights regarding this data.
1. Data We CollectWhen you use our support bot, we may collect and process the following data:
- Telegram username or account link, ID: provided by the user.
- Messages and chat history: all messages you send to the support chat.
- Device information: type of device, operating system, Telegram version.
2. How We Use DataWe use the collected data for the following purposes:
- Providing support services: responding to your inquiries and providing necessary assistance.
- Improving the bot: analyzing data to enhance the functionality and user experience of our service.
- Quality monitoring: tracking service quality and improving user interaction.
3. Data StorageWe retain data only for the period necessary to fulfill the support services. All data is deleted after the user’s request is processed, unless otherwise required by law.
4. Data Sharing with Third PartiesWe do not share your personal data with third parties, except when it is necessary to fulfill our obligations to you or as required by law.
5. Data SecurityWe take reasonable measures to protect your data from unauthorized access, use, or disclosure. However, no method of data transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security of your data.
6. Your RightsYou have the right to:
- Request access to your personal data that we hold.
- Request correction of inaccurate data.
- Request deletion of your data (subject to certain conditions).
7. Changes to the Privacy PolicyWe may update this Privacy Policy from time to time. Changes take effect immediately upon being posted on this page. We encourage you to review this page regularly for any updates.
8. Contact InformationIf you have any questions or comments about this Privacy Policy, please contact us:
- Email: adv@anonstories.online
